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The Career of a Humble Genius, Part 2: Tech Support for a Call Center

The launching point of my Digital Technology career: the dreaded technical support call center, complete with instruments of torture.

About me | Humble Genius

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27 min read

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Technical level 2 (high level / technology terms used)
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Technical level 5 (current hands-on tech experience assumed)
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Business Analysts
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Software Architect
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Staff Software Engineer
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Code snippets from production code are included
Mild language, probably safe for anyone with access to the Internet
Mild language, probably safe for anyone with access to the Internet
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Articles for Everyone

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